Effective date: October 10, 2026
RELSOFT LLC (“Relsoft”, “we”, “us”) respects your privacy. This policy explains what information we collect through relsoftonline.com, how we use it, and the choices you have.
Information we collect
- Information you send us. When you use our contact or consultation form, we collect your name, email address, phone number (optional), the service you are interested in, your message, and any preferred consultation date and time.
- Messages on WhatsApp, email or phone. If you contact us directly, we receive the details you choose to share, such as your name, number and message.
- Technical information. Like most websites, our hosting and security tools may log basic technical data such as IP address, browser type and pages visited, to keep the site secure and working properly.
- Preferences on your device. If you switch between light and dark mode, your choice is saved in your own browser so the site remembers it. It is not sent to us.
How we use your information
- To reply to your enquiry and schedule consultations you request.
- To prepare proposals and deliver the services you engage us for.
- To keep our website secure, prevent spam and improve performance.
- To meet legal, accounting and record-keeping obligations.
We do not sell your personal information, and we do not use your form details for unrelated marketing without your permission.
Sharing your information
We share information only with service providers that help us run our business, such as our website host, email delivery and messaging services, and only as needed to provide those services. We may also disclose information if required by law or to protect our rights and the safety of others.
How long we keep information
We keep enquiry details for as long as needed to respond to you and manage any ongoing relationship, and then delete or anonymize them when they are no longer required, unless we must keep them longer for legal reasons.
Security
We use reasonable technical and organizational measures to protect your information, including encrypted connections (HTTPS), access controls and regular backups. No method of transmission or storage is completely secure, but we work to protect your data.
Your choices and rights
You can ask us to access, correct or delete the personal information we hold about you, or to stop contacting you. To make a request, email us at rsmohamed@relsoftonline.com. Depending on where you live, you may have additional rights under local privacy laws.
Third-party links
Our website links to other websites, including client projects and WhatsApp. We are not responsible for the privacy practices of those sites, so please review their policies.
Children’s privacy
Our website is intended for businesses and adults. We do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this policy from time to time. The latest version will always be posted on this page with its effective date.
Contact us
RELSOFT LLC
3248 Cleveland Ave, 2nd Fl., Ste 24, Columbus, OH 43224
Email: rsmohamed@relsoftonline.com
Phone / WhatsApp: 1 (614) 404-6987